Keyholder Insurance Case Manager

1 week ago


Thāne, Maharashtra, India beBeePostpayment Full time ₹ 40,00,000 - ₹ 80,00,000
Insurance Operations Specialist

This role involves ensuring a smooth customer experience by managing documentation, medical scheduling, and verification processes.

You will coordinate with stakeholders to drive timely case resolution while meeting key performance indicators with minimal turnaround time and high first-time-right rate.

  • Take ownership of customer cases and ensure a seamless journey.
  • Connect with customers to update them on next steps and pending requirements.
  • Coordinate with stakeholders to ensure timely case resolution.
  • Achieve key performance indicators with minimal turnaround time and high first-time-right rate.
  • Work closely with stakeholders to improve operational processes for better outcomes, reduced turnaround time, and improved first-time-right rates.


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