Operational Excellence Manager
3 days ago
Finle is a leading financial services company that aims to enable financing for everybody, fostering sustainable urban mobility and empowering individuals to embrace a greener, more connected future.
About the RoleThe Operations Manager will be responsible for managing the entire operations team, ensuring smooth, efficient, and compliant daily operations. This role requires a seasoned professional from a finance or financial services background who can drive operational excellence, optimize processes, and align the team's efforts with the company's strategic goals.
Key Responsibilities- Lead, mentor, and manage the operations team to achieve organizational objectives.
- Ensure all operational processes run smoothly, efficiently, and without disruptions.
- Monitor daily workflows, troubleshoot issues, and implement corrective actions as needed.
- Identify gaps in existing workflows and implement improvements to enhance productivity and accuracy.
- Ensure all operations comply with relevant financial regulations and internal policies.
- Work closely with cross-functional teams, including product, technology, and finance, to align operational goals with overall company objectives.
- Develop and track operational KPIs to measure team performance and operational efficiency.
- Bachelor's degree in Finance, Business Administration, or a related field (Master's preferred)
- 5+ years of experience in operations management, preferably in the financial services or Fintech sectors
- Strong organizational skills and the ability to manage multiple tasks simultaneously
- Advanced knowledge of MS Office, particularly Excel and Word
- Familiarity with financial inclusion (FI) KYC credit finance procedures
- Prior experience in maintenance, lease finance, or collections is a plus
- Proficiency in process optimization and operational frameworks
The estimated salary for this role is INR 25,000 - 45,000 per month, which is negotiable based on qualifications and experience. The role also offers opportunities for growth and development within the company.
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