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Fashion Product Specialist
2 weeks ago
Job Title: Fashion Product Specialist
We are seeking a highly organized and detail-oriented individual to join our team as a Fashion Product Specialist. This role will be responsible for managing store and vendor relations, customer communications, and product merchandising across online and offline channels.
Key Responsibilities:
- Store & Vendor Relations: Develop and maintain strong relationships with retail partners and vendors, ensuring seamless coordination on orders, stock, and payments.
- Data Management: Update and track all vendor and customer orders, payments, and inventory on a daily basis.
- Website Management: Maintain accurate product listings, add/remove ready-to-ship pieces, and ensure an engaging and consistent brand image online.
- Product Merchandising: Collaborate on line sheets, lookbooks, and product assortments in alignment with promotional campaigns.
- CRM & Customer Experience: Manage direct customer interactions through various channels, sharing updates and ensuring queries are resolved promptly.
Requirements:
- Minimum 2–4 years of experience in merchandising, fashion retail, or customer-facing roles with lifestyle/fashion brands.
- Strong communication and relationship-building skills, especially with stores and vendors.
- Hands-on knowledge of digital tools like Shopify, Excel, and other software.
- Ability to balance operational efficiency with creativity and attention to detail.
- Education in Fashion Management, Merchandising, Marketing, or related fields preferred.
Why This Role is Perfect for You:
This role offers the opportunity to work at the intersection of creativity, customer satisfaction, and operational precision. As a Fashion Product Specialist, you will play a critical role in ensuring our collections reach the right stores and customers with impact. If you have a passion for fashion, enjoy building strong relationships, and want to shape how a luxury label connects with its audience, this role is ideal for you.