
Marketing Campaign Manager
4 days ago
Key Responsibilities:
- Develop and execute comprehensive campaign strategies.
- Create engaging multi-channel campaigns across email, SMS, push, direct mail, and in-app channels.
- Design and manage end-to-end campaign workflows, including targeting, segmentation, and personalization.
- Set up recurring and ad-hoc campaigns with effective audience targeting rules and testing scenarios.
- Segmentation & Targeting:
- Utilize Adobe Campaign's data model and query capabilities to create customer segments using SQL.
- Apply behavioural, transactional, and demographic data to build targeted lists for personalized marketing efforts.
- Manage suppression, seed lists, and ensure compliance with opt-in/opt-out regulations.
- Personalization & Templates:
- Configure personalization blocks, dynamic content, and message templates for responsive email communications.
- Collaborate with creative teams to design and develop personalized email templates that meet brand guidelines.
- Campaign Optimization & Reporting:
- Monitor campaign performance metrics, including delivery, open rates, click-throughs, and conversions.
- Conduct A/B testing and provide actionable insights for campaign optimization.
- Generate comprehensive campaign reports and dashboards for stakeholders.
- Cross-Functional Collaboration:
- Partner with data, analytics, and IT teams to ensure seamless campaign execution.
- Work with marketing stakeholders to translate business requirements into technical campaign setups that align with brand objectives.
- Ensure campaigns adhere to regulatory requirements and brand standards.
Required Skills & Qualifications:
- 3–7 years of experience in Adobe Campaign (Classic/v8) campaign management.
- Strong knowledge of email marketing best practices, including deliverability, compliance, CAN-SPAM, and GDPR regulations.
- Experience with SQL and JavaScript for segmentation and audience building.
- Hands-on expertise in campaign workflows, typologies, schemas, personalization, and message templates.
- Understanding of data flows, customer journeys, and campaign automation principles.
- Familiarity with multi-channel orchestration techniques.
- Strong analytical skills and experience working with reporting and campaign optimization tools.
- Ability to collaborate effectively with cross-functional teams.
- Excellent communication and project management skills.
Nice to Have:
- Experience with Adobe Experience Cloud products, such as AEP, Journey Optimizer, Adobe Analytics, and Adobe Target.
- Knowledge of HTML, CSS, and JavaScript for email template development and troubleshooting.
- Exposure to integration with CRM/CDP systems, including Adobe AEP and Snowflake.
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