Chief Cloud Operations Engineer

7 days ago

Kollam, Kerala, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

**Job Title:** Cloud Operations Lead

We are seeking a highly experienced DevOps Architect to join our team at Sycamore Informatics Inc.

**Key Responsibilities:

  • Provide technical expertise and leadership when needed to SaaS Operations Production Operations teams.
  • Help Implement the Cloud Operations team's goals and deliverables as determined by Sycamore Leadership
  • Ensure smooth operations of Sycamore SaaS products
  • Take Complete ownership of Customer Implementations, including SLA and SLO.

**Essential Skills:*

  • Strong Linux Knowledge & Troubleshooting Skills;
  • Scripting using Bash, Python, PowerShell, etc;
  • Kubernetes, Helm Charts;
  • Terraform, Ansible;
  • Windows Terminal Services, AD, LDAP;
  • Change, Problem & Incident Management;
  • Vulnerability/Penetration Testing, Security;
  • Tools and frameworks used for monitoring, performance management, logging;
  • CICD pipeline;
  • SRE – Including Datadog;

**Desired Experience:

  • Experience in working with cross-functional teams in a customer service environment. Mentoring and training team members.

**Requirements:

  • Bachelor's degree in Computer Science, Electrical Engineering, Physics, Math or any other related discipline;
  • 15+ years of experience in implementing, managing, maintaining, and decommissioning complex cloud-based Information system components in a secure and controlled manner;
  • Strong understanding of how to build, scale, and manage complex multi-product/service environments;
  • Strong innovation mindset, analytical skills, excellent oral and written communication skills, and experience effectively communicating project/program mission and objectives;
  • Must exhibit a practical customer service attitude and lead a team in resolving difficult customer situations.

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