Technical Trainer
18 hours ago
As a member of the Oracle Customer Success team, you will join a group of subject matter experts dedicated to supporting Oracle University's Fusion Applications Technology training content.
The Customer Success Financials Instructor / Consultant is a self-motivated professional who utilizes their expertise to support OU products, curate online subscription material, teach, develop, and record training content.
Oracle University is a global organization that educates customers, partners, and employees on all of Oracle Cloud services, including SaaS and OCI. The team offers training via digital subscriptions built on a modern platform that features knowledge checks, skill paths, gamification, and live analytics on learner progress.
The Principal Consultant/Instructor is responsible for the success of their assigned Oracle learning management/training event and committed to delivering superior customer service.
Job Responsibilities- Develop plans for continuous personal and professional growth
- Mastery of new services, technology, and internal processes shortly after implementation
- Manage aspects of the customer event (instruction, application implementation, environment, setup) to ensure success
- Produce quality deliverables on a project (assessments, communication, curriculum development, Tutor, eLearning)
You will have the opportunity to teach new technical material and/or implement new Oracle Applications modules with minimal preparation time.
Requirements- 5+ years of hands-on experience working under the hood with Oracle Fusion applications
- Practical knowledge and consulting field experience working with several technologies, including:
- Financials (GL, AP, AR, etc.)
- Revenue Management
- Accounting Hub
- Project Financial Management
- Risk Management
- OTBI
- BI Publisher
This role requires travel as needed and meeting utilization targets.
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