Technical Trainer

18 hours ago


Bengaluru, Karnataka, India Oracle Full time

As a member of the Oracle Customer Success team, you will join a group of subject matter experts dedicated to supporting Oracle University's Fusion Applications Technology training content.

The Customer Success Financials Instructor / Consultant is a self-motivated professional who utilizes their expertise to support OU products, curate online subscription material, teach, develop, and record training content.

Oracle University is a global organization that educates customers, partners, and employees on all of Oracle Cloud services, including SaaS and OCI. The team offers training via digital subscriptions built on a modern platform that features knowledge checks, skill paths, gamification, and live analytics on learner progress.

The Principal Consultant/Instructor is responsible for the success of their assigned Oracle learning management/training event and committed to delivering superior customer service.

Job Responsibilities
  • Develop plans for continuous personal and professional growth
  • Mastery of new services, technology, and internal processes shortly after implementation
  • Manage aspects of the customer event (instruction, application implementation, environment, setup) to ensure success
  • Produce quality deliverables on a project (assessments, communication, curriculum development, Tutor, eLearning)

You will have the opportunity to teach new technical material and/or implement new Oracle Applications modules with minimal preparation time.

Requirements
  • 5+ years of hands-on experience working under the hood with Oracle Fusion applications
  • Practical knowledge and consulting field experience working with several technologies, including:
    • Financials (GL, AP, AR, etc.)
    • Revenue Management
    • Accounting Hub
    • Project Financial Management
    • Risk Management
    • OTBI
    • BI Publisher

This role requires travel as needed and meeting utilization targets.


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