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Operations Readiness Program Lead

2 weeks ago


Mumbai, Maharashtra, India Citigroup Full time
About This Role

The Trade Operations Readiness AVP will play a key role in ensuring the success of trade operations processes. The ideal candidate will have experience in cash and trade operations management and be able to analyze complex issues and develop solutions to drive business results.

Key Responsibilities:
  • PVT Coordination for all Trade products.
  • Sanity Coordination for Payable Financing, Receivable Financing, Loans along with testing Sign off coordination.
  • Demo and Training for new functions and creation of training material.
  • Training of Ops users on existing product processor functions.
  • Expertise to be developed for Trade Products, Operations Processes across CSF, ARDF, TRIMS, Imaging, OCR.
  • Critical Production issues escalation and tracking.
  • Ad hoc Ops projects coordination.
  • SME support to Ops for all Trade Products and systems.
  • Commercialization tracking and reporting.
  • Provide expert transaction input for deliverables from internal and external clients.
  • Contribute to projects and provide feedback for all project related activities as directed
  • Develop and recommend strategic decisions based off in-depth comprehension of how the Trade Operations team interacts with others business unites in accomplishing objectives
  • Influence decisions through advice, counsel and/or facilitating others in area
  • Evaluate moderately complex issues with substantial potential impact
  • Provide guidance or on-the-job-training to new team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.