Experience Research Specialist

2 days ago

Bellary, Karnataka, India beBeeUserResearch Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

User Researcher Position

As a User Experience Researcher, you will be responsible for leading user research initiatives to gain insights into customer behavior and needs across various digital platforms. This includes designing and conducting studies such as usability tests, surveys, field studies, diary studies, and in-depth interviews.

You will apply your research findings to develop personas, journey maps, and experience frameworks that guide product design decisions. Collaboration with UX/UI designers, product managers, and engineering teams is essential to embed user insights into product roadmaps.

Evaluate existing digital journeys and recommend improvements to enhance usability and conversion rates. Utilize mixed-methods research and partner with analytics teams to validate findings.

  • Bachelor's degree in Human-Computer Interaction, Cognitive Psychology, Design, Behavioral Science, or related field required.
  • 3–5 years of experience as a UX Researcher or in a similar role within digital-first or product-driven organizations.
  • Strong expertise in usability testing, contextual inquiry, interviews, surveys, heuristic evaluations, and A/B testing.

Prior experience in the finance or e-commerce sectors is beneficial. Familiarity with UX design tools like Figma, Adobe XD, Sketch is also desirable.

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