Assistant Manager
19 hours ago
Job Summary:
The Assistant Manager - Operations will be responsible for driving operational excellence across all aspects of the lifestyle club. This includes defining and implementing cleanliness, maintenance, and amenity standards to deliver an elevated guest experience.
Key Responsibilities:
- Create and manage standard operating procedures in collaboration with the Corporate Housekeeper to ensure high service standards are maintained.
- Develop structured checklists for daily, weekly, and monthly audits to guarantee quality control.
- Guide and motivate the housekeeping team to deliver exceptional service with ownership and pride.
- Promote a culture of internal customer care, collaboration, and professionalism within the team.
- Manage inventory effectively and adhere to departmental limits to minimize wastage and ensure cost discipline.
- Monitor consumption patterns to drive efficiency and reduce costs.
- Modify and improve housekeeping systems and procedures to enhance service delivery.
Requirements:
- A strong leader who can inspire the team by serving as a role model of professionalism, accountability, and service excellence.
- Excellent organizational skills with attention to detail.
- Closer coordination with other departments to maintain consistently high housekeeping standards.
About this Role:
This position requires a dedicated professional who can balance operational demands while maintaining a positive work environment. The Assistant Manager - Operations plays a vital role in maintaining the lifestyle club's standards and guest expectations.
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