Technologies You'll Work With

2 weeks ago

Lucknow, Uttar Pradesh, India beBeeApplicationSupport Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Title: Technical Support Specialist

We are seeking a skilled and experienced Technical Support Specialist to join our team. This is an exciting opportunity for someone who enjoys working with technology and wants to make a real difference in the lives of our customers.

**About the Job:**
As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our customers. This includes troubleshooting and resolving technical issues, providing training and guidance, and ensuring that our customers have the best possible experience with our products and services.

**Responsibilities:**
* Troubleshoot and resolve technical issues using advanced diagnostic tools and techniques
* Provide excellent customer service and support through multiple channels, including phone, email, and chat
* Collaborate with cross-functional teams to identify and prioritize technical requirements
* Stay up-to-date with new technologies and advancements in the field

**Requirements:**
* Bachelor's degree in Computer Science, Engineering, or related field
* 5+ years of experience in technical support or a related field
* Excellent communication and problem-solving skills
* Ability to work effectively in a fast-paced environment
* Familiarity with cloud-based technologies and infrastructure

**Benefits:**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

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