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Salesforce Technical Consultant
1 month ago
Job Summary:
Salesforce Technical Consultants deliver solutions that transform our customers' businesses and their customers' experiences. This role involves working with teams to discover, design, code and deploy Salesforce Platform solutions. 75% of this role involves programming, using Apex (Salesforce's Java-like language), JavaScript, and other development languages and tools.
Responsibilities:
- Developing, optimizing and deploying Salesforce applications
- Demonstrating key Salesforce capabilities and features
- Learning and using Salesforce's Services team best practices
- Helping clients consistently meet/exceed goals and metrics
- Contributing to customer success through front and back-end solution development and release management
- Delivering high customer satisfaction (CSAT)
- Continued professional growth and development
- Traveling to client site (average of 50%), but may be higher or lower based on the client engagement
Requirements:
- BA/BS degree or foreign equivalent
- 3 - 5 years of relevant experience
- Strong problem solving skills
- Experience using technical skills to solve real-world business problems
- Strong programming skills with JavaScript and one object-oriented language (eg Java, C#, Python)
- Data modeling (objects, fields and relationships; able to model 1:M and M:M relationships)
- Salesforce certifications and Platform development experience are a plus
- Customer engagement/facilitation skills
- Strong communication skills, both written and verbal
- Ability to work independently and be a self-starter
- Specializes in gathering and analyzing information and designing comprehensive solutions that are flexible and adaptable to clients' needs
- Cutting edge innovator who continually studies new technologies and functionality, and is involved in projects that push the capabilities of existing technologies
- Strong potential to continue to grow in career to higher levels of Services or other positions at Salesforce
- Should have proficiency in either German/French/Japanese language
Preferred Qualifications:
- Strong presentation skills
- Able to effectively present and defend point of view to a variety of audiences
- Prior Salesforce development experience (Apex programming language and Lightning Web Components) highly desired, but not required
- Other highly desired, but not required, technical experience includes: JS Frameworks, SQL, APIs, Testing Tools, DevOps
- Highly beneficial to have any Salesforce product certifications prior to joining. It is expected that you will gain the following certifications as part of the role requirement and on-boarding process in the first 3 months:
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I
- Salesforce Certified JavaScript Developer I
Attributes:
- Leader, who can communicate the value of Cloud features
- Results-driven, tenacious, drive to succeed in a fast-paced environment
- Ability to learn quickly and adapt to change
- Positive attitude; ability to motivate others