
Senior Salesforce Business Solutions Expert
3 days ago
Key Responsibilities:
- Provide production support for modules within Salesforce, ensuring seamless operations and efficient issue resolution.
- Partner with cross-functional teams to identify bugs in Salesforce and collaborate with developers to implement fixes.
- Support project implementation for additional modules and integrations with Salesforce, driving successful deployments.
- Collaborate with stakeholders to understand their requirements and translate them into actionable Salesforce solutions.
- Maintain detailed documentation of Salesforce configurations, customizations, and processes to ensure knowledge sharing and consistency.
- Develop and deliver training programs to end-users, empowering them to effectively utilize Salesforce capabilities.
Required Skills and Qualifications:
- Bachelor's degree in related field, or higher education and relevant certifications.
- 4-6 years of experience in Salesforce, with a strong understanding of business processes in Sales Cloud and CPQ platforms.
- Demonstrated expertise in project management, including requirements definition, configuration, build management, testing, and change management.
- Strong vendor management and relationship skills.
- Ability to work collaboratively with cross-functional teams to achieve common goals.
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