
SAP Service Management Specialist
16 hours ago
SAP Service Management Specialist
We are seeking an experienced professional to implement, configure and support the SAP Service Management module. The ideal candidate will have a strong background in mapping business requirements to SAP SM functionalities.
- Configuration of service orders, service contracts, warranties and customer service processes
- Designing and implementing end-to-end service processes integrating across SAP modules and third-party systems
- Providing support for SAP SM-related incidents and enhancements
- Conducting user training and creating functional documentation
Key qualifications include a Bachelor's degree in IT, Engineering or Business and hands-on experience in SAP SM. Strong knowledge of service order processing, warranties and returns is essential. Experience with integration to SD, MM and PM modules and good understanding of service processes in industries like Manufacturing and Automotive are also required.
A detail-oriented professional with excellent problem-solving and analytical skills is necessary for this role. The ideal candidate should be able to work independently and as part of a team. Strong communication and interpersonal skills are also required.
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