Customer Support Representative

6 hours ago

Ajmer Kota Jodhpur, India beBeeSupport Full time ₹ 1,50,000 - ₹ 28,00,000

Job Title: Customer Support Representative

As a Customer Support Representative, you will play a vital role in providing exceptional support to our international customers via live chat and email. Your primary responsibility will be to resolve customer queries efficiently, ensuring complete satisfaction with our services.

Responsibilities:

  • Provide real-time support to customers through live chat and email channels.
  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Utilize excellent written English skills and basic computer knowledge to effectively communicate with customers.
  • Work collaboratively with the team to ensure seamless customer service delivery.
  • Stay up-to-date with product information and features to provide accurate solutions to customer queries.

Requirements:

  • 12th Pass, Diploma, or Graduate degree from a recognized institution.
  • Excellent written English communication skills.
  • Basic computer knowledge and proficiency in using various software applications.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving skills and attention to detail.

Benefits:

  • Opportunity to work with a dynamic team and contribute to the growth of the company.
  • Chance to develop your customer service and technical skills.
  • Competitive salary and benefits package.
  • Ongoing training and development opportunities.

What We Offer:

  • A supportive and collaborative work environment.
  • The chance to make a real difference in the lives of our customers.
  • A comprehensive training program to help you succeed in your role.

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