Business Research Associate

3 weeks ago


Pune, Maharashtra, India Market Expertise Full time

Customer Insights Specialist

We are seeking a highly skilled Customer Insights Specialist to join our team at Market Expertise.

Key Responsibilities:

  • Conduct research surveys through telephonic interviews globally and record the feedback with 100% accuracy.
  • Conduct telephonic (CATI) and web-based (CAWI) interviews with CXOs, Senior and Mid-Level executives across different geographies.
  • Understand business objectives to discover prospective client preferences.
  • Build databases through various search engines like ZoomInfo, LinkedIn, One Source, Google, Bloomberg, Hoovers, etc.
  • Perform market research across industry verticals such as Information Technology, Financial Services, Retail, Manufacturing, Telecommunication, Health-care, Energy and Utilities, Pharmacy, Automobiles, etc.
  • Skills:
    • Excellent verbal and written communication.
    • Using problem-solving skills to handle difficult or irate clients.
    • A methodical approach to manage focus groups, carrying out interviews, and conducting surveys over the phone.
    • Ability to cope up with the fast-paced work.
    • Should be flexible and willing to learn and work as part of the team and organization.
    • Must be able to work a flexible schedule.

Requirements:

  • Any Bachelor's Degree.
  • Employment Type: Full-Time.
  • Job Location: Pune.
  • Industry Type: Market Research (Business to Business).


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