Business Research Associate
3 weeks ago
Customer Insights Specialist
We are seeking a highly skilled Customer Insights Specialist to join our team at Market Expertise.
Key Responsibilities:
- Conduct research surveys through telephonic interviews globally and record the feedback with 100% accuracy.
- Conduct telephonic (CATI) and web-based (CAWI) interviews with CXOs, Senior and Mid-Level executives across different geographies.
- Understand business objectives to discover prospective client preferences.
- Build databases through various search engines like ZoomInfo, LinkedIn, One Source, Google, Bloomberg, Hoovers, etc.
- Perform market research across industry verticals such as Information Technology, Financial Services, Retail, Manufacturing, Telecommunication, Health-care, Energy and Utilities, Pharmacy, Automobiles, etc.
- Skills:
- Excellent verbal and written communication.
- Using problem-solving skills to handle difficult or irate clients.
- A methodical approach to manage focus groups, carrying out interviews, and conducting surveys over the phone.
- Ability to cope up with the fast-paced work.
- Should be flexible and willing to learn and work as part of the team and organization.
- Must be able to work a flexible schedule.
Requirements:
- Any Bachelor's Degree.
- Employment Type: Full-Time.
- Job Location: Pune.
- Industry Type: Market Research (Business to Business).
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