Healthcare Administrator Assistant
17 hours ago
This role provides essential administrative and patient support for a U.S.-based physical and rehabilitation medicine clinic. You will be the first point of contact for patients, therapists, and staff.
Key Responsibilities:
- Financial & Administrative Support: Collaborate with the billing team on insurance verification, billing, and session authorizations. Educate patients on their insurance benefits and handle co-pay collection.
- Scheduling & Coordination: Manage patient appointments, assist with transportation arrangements, and coordinate with home care schedulers.
- Patient Management: Assist clinic therapists, monitor patient evaluations, and track patient discharge lists. Proactively address patient no-shows and cancellations to ensure continuity of care.
Required Skills and Qualifications:
- Minimum of one (1) year of experience in administrative and medical office roles, specifically with scheduling.
- Excellent verbal and written communication skills with a clear, neutral accent.
- Experience with Electronic Medical Records (EMR) systems such as Epic, AthenaHealth, or WebPT is required. Proficiency in Microsoft Office (Word, Excel) and Google Applications (Sheets, Docs, Calendar) is a plus.
- Ability to work from Monday to Thursday, 5:30 PM to 6:30 AM IST, and Friday, 5:30 PM to 4:30 AM IST.
Become an integral part of our team by applying today.
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