Client Service Representative Opportunity

1 week ago

Bharatpur, Rajasthan, India beBeeCustomerSupport Full time ₹ 2,40,000 - ₹ 3,20,000
Job Overview

Client Support Associate Role

We are seeking a Client Support Associate to join our team. In this role, you will be responsible for providing exceptional customer support and resolving issues in a timely and professional manner.

The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. If you are a motivated and results-driven individual who is passionate about delivering outstanding customer service, we encourage you to apply.

Responsibilities
  • Provide high-quality customer support via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of company products and services
  • Meet or exceed performance metrics and targets
Requirements

To succeed in this role, you will need:

  • High secondary or 10+2 diploma with 3 years' experience in a related field; OR any stream graduate degree with 1 year of experience
  • Strong computer skills, especially proficient in Microsoft Office, Outlook, and other Internet-based tools
  • Excellent oral and written communication skills;
  • Unerring attention to detail;
  • Ability to multitask, answering numerous chats/calls and navigating smoothly between both mediums
  • Professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer
Benefits
  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Schedule Adherence Bonus
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance
  • Rewards & Recognition
  • Internal movement through IJP
What We Offer

As a Client Support Associate, you will enjoy a range of benefits, including:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement

If you are looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply for this exciting opportunity.

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