Customer Service Representative
2 weeks ago
At Envie, we are looking for a highly skilled Customer Service Representative to join our e-commerce team. As a Customer Service Representative, you will be responsible for managing customer interactions across various channels, offering solutions, and ensuring customer satisfaction.
This role requires a deep understanding of company products and services, strong communication skills, and the ability to handle complex customer issues effectively.
The successful candidate will provide professional and empathetic customer service via phone, email, and chat, resolve customer complaints and inquiries efficiently and effectively, maintain thorough knowledge of the company's products and services, update and manage customer records in the CRM system, collaborate with other departments to address customer needs, identify and escalate issues to the appropriate team when necessary, track and analyze customer feedback to propose improvements, and meet or exceed customer service performance metrics and targets.
We are seeking an individual with a high school diploma or equivalent, proven experience in a customer service role, excellent verbal and written communication skills, strong problem-solving abilities and attention to detail, ability to remain calm under pressure and handle difficult situations, proficiency with CRM software and Microsoft Office, and skills in Customer Relationship Management (CRM) software, Microsoft Office Suite, communication, problem-solving, time management, conflict resolution, empathy, and multitasking.
Knowledge of English, Hindi, Kannada is a must.
We offer a competitive salary and benefits package to the right candidate.
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany OverviewContacting existing customers as well as prospective customers is a key responsibility for the role. As a customer service representative, you will be interacting with clients to understand their needs and provide them with relevant solutions.Salary InformationThe salary range for this position is between INR 2.9LPA and INR 4.0LPA. This...
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Global Customer Service Representative
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany Overview[24]7.ai is a leading international business process outsourcing company, offering exciting career opportunities in Bangalore. We are dedicated to delivering exceptional customer service and support.Job DescriptionWe are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a key member of...
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeAbout Us: 24/7 Customer Private Limited is a company that offers exciting career opportunities in International Semi-Voice Process. We are looking for skilled and motivated individuals to join our team as customer support representatives. In this role, you will engage with customers via chat to provide product/service support and resolve queries. If you are...
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full time**Company Overview**[24]7.ai is a global leader in customer engagement, providing innovative solutions to help businesses succeed. As a [24]7.ai team member, you will be part of a dynamic and fast-paced environment that values innovation, collaboration, and excellence.**Job Description**We are seeking a skilled Customer Service Representative to join our US...
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeWe are seeking a skilled Customer Service Representative to join our team as an International Process Executive. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment.Job OverviewAs an International Process Executive, you will be responsible for handling customer...
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeAbout Us At 24/7 Customer Private Limited, we believe in delivering exceptional customer service and support. We value innovation, teamwork, and excellence in everything we do. Our Team We have a diverse team of professionals who share our vision and values. Join Our Team If you are passionate about customer service and support, we would love to hear...
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Customer Service Representative
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Bengaluru, Karnataka, India 247 Customer Private Limited Full time**Company Overview:**We are a dynamic company dedicated to providing exceptional customer service. Our team is committed to delivering high-quality solutions to our clients.Salary: The salary for this position ranges from INR 3,50,000 to INR 6,00,000 per annum, with additional incentives and benefits.**Job Description:**This role involves handling calls from...
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Customer Service Representative
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Customer Service Representative
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Bengaluru, Karnataka, India Bureau Veritas Full timeCustomer Service Representative Job DescriptionWe are looking for a highly skilled Customer Service Representative to join our team. As a customer-facing representative, you will be responsible for ensuring exceptional service delivery to our clients.Key ResponsibilitiesRespond to client inquiries in a timely and professional manner.Provide solutions to...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany Overview24/7 Customer Private Limited is a leading organization in the customer support industry, providing unparalleled service to clients across the globe. We are committed to delivering exceptional quality and ensuring customer satisfaction.
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany Overview:[24]7.ai is a leading provider of customer experience technology solutions. We help businesses around the world deliver exceptional customer experiences across multiple channels, including chat, voice, and email.Salary and Benefits:We offer competitive salaries and a range of benefits to support the well-being of our employees. These include...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany Overview[24]7.ai is a leading provider of customer experience technology and services. Our mission is to help businesses deliver exceptional customer experiences across all touchpoints.
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeCompany Overview[24]7.ai International Semi-Voice Process is a leading company in the customer support industry, providing innovative solutions to clients worldwide. We are committed to delivering exceptional service and building long-term relationships with our customers.Job DescriptionWe are seeking a highly skilled and motivated International Customer...
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Customer Service Representative
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Bengaluru, Karnataka, India Emerge IT Solution Full timeWe are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient,...
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Customer Service Representative
1 week ago
Bengaluru, Karnataka, India White Force Group Full timeWe are looking for a highly motivated and organized individual to fill the role of Customer Service Representative. As a Customer Service Representative, you will be responsible for managing client relationships and providing exceptional support services.About the Role:Job Description: You will be responsible for handling client inquiries, responding to...
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Bengaluru, Karnataka, India 247 Customer Private Limited Full timeAbout UsGreetings from 24/7.ai India, a leading provider of customer experience solutions.Job OverviewWe are seeking highly motivated and skilled individuals to join our team as International Premium Chat and Voice Process representatives. As a representative, you will be responsible for delivering exceptional customer service to our clients' customers.Key...
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Customer Service Representative
4 days ago
Bengaluru, Karnataka, India Kotak Mahindra Bank Full timeJob Title: Customer Service RepresentativeAbout the Job:We are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for contacting customers to inform them about our products or services using customized scripts.Key Responsibilities:Contacting customers to...
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Customer Service Representative
2 days ago
Bengaluru, Karnataka, India Randstad Full timeAbout the Role:We are seeking a highly motivated and results-driven Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
2 days ago
Bengaluru, Karnataka, India CAPTALENT HR Full timeAre you looking for a challenging role that requires strong communication and interpersonal skills? Do you have a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team and help us provide top-notch service to our clients.About the CompanyAt CAPTALENT HR, we value our employees and strive to...