Customer Service Representative
2 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Receptionist to join our team at AdVoice Inc.
Main Responsibilities:
Ensure the office is opened and closed on time, adhering to deadlines and maintaining a smooth workflow.
Download data from emails and create tasks in the Project Management System (PMS).
Verify all required data, including text, images, and other verbal briefs, before entering new jobs in PMS.
Fill in all relevant data in PMS to assist designers in their work and convey verbal instructions as written instructions in PMS.
Organize files and data in the proper folders, considering subject lines and client names.
Maintain daily follow-ups on designs sent yesterday and other pending jobs, setting reminders for client follow-ups.
Conduct strict quality checks on every artwork, including instructions, before sending them to clients.
Effectively manage artwork deadlines and ensure designers have all necessary information.
Download and review timesheets for designers every 15 days and submit reports to management as per the given format.
Discuss and prepare agency promotion jobs with the team leader and allocate tasks when designers are free and there are no pending client deadlines.
Requirements: Excellent organizational skills, attention to detail, and ability to work independently with a team.
Contact: For more information, please contact us.
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