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Experiential Fleet Operations Specialist
2 weeks ago
Job Title: Experiential Fleet Operations Specialist
">We are seeking a skilled and motivated Fleet Operations Technician to join our team. As an experienced professional in IT, Audio, Visual, Lighting, Control & Experiential Technologies, you will play a critical role in ensuring the optimal performance and reliability of our clients' Global Experiential and Event Production Fleet.
">This position requires a strong technical background and proficiency in event technology, live streaming and broadcast technologies including IP based video, audio, control and lighting systems as well as IT system administration of Windows and Linux based systems and excellent comprehension of network protocols.
">The ideal candidate will have a passion for collaboration, learning and development and a keen eye for detail. You will be responsible for resolving and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams, identifying patterns in technical issues escalated across the fleet and proactively developing projects and deploying appropriate solutions globally to ensure consistent fleet operations.
">You will also utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures, coordinate with partner services, client teams and SMEs to provide global support, reporting impact or projected impact to team lead & stakeholders, support experiential site operations as needed with projects and setup of various event or show elements as needed.
">This role is perfect for individuals who enjoy working remotely and independently from the geographic locations of the fleet through network infrastructure, partner tier 2 services, dispatched field services, or other reasonably capable third parties.
">Key Responsibilities:
">- Development and execution of proactive maintenance projects, configuration and documentation of broadcast streaming and experiential & event technology infrastructure.">
- Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.">
- Identify patterns in technical issues escalated across the fleet and proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.">
- Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.">
- Coordinate with partner services, client teams and SMEs to provide global support.">
- Reporting impact or projected impact to team lead & stakeholders.">
- Support experiential site operations as needed with projects and setup of various event or show elements as needed.">
Required Skills and Qualifications:
">- Proficiency with Unix, Windows & Mac based operating systems.">
- Proficiency with online & event video production technologies.">
- Familiarity with enterprise level network switches & routers.">
- Knowledge of advanced signal flow for audio, video, lighting, network and control.">
- Ability to create detailed documentation & project proposals.">
- Flexibility to continuously teach and be taught new technologies and workflows.">
- Ability to read and write line diagrams in technical design documents.">
- Must be flexible to work after hours and weekends when required.">
Benefits:
">We offer a competitive salary and benefits package, including medical benefits, paid holidays, sick days, and personal days. Our dynamic company culture encourages teamwork, innovation, and continuous learning and development opportunities.
">Why Work With Us?
">We believe in fostering a positive and inclusive work environment that promotes diversity, equity, and inclusion. We strive to maintain a workplace free from discrimination, harassment, and retaliation.
">As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives. If you are passionate about technology and committed to excellence, we encourage you to apply for this exciting opportunity.
