
Electrical Engineer Solutions Leader
22 hours ago
We are seeking a skilled professional to lead our customer support team, providing expertise and guidance in the design, execution, and optimization of grid automation solutions.
The ideal candidate will have a strong background in electrical engineering, with experience in leading technical project execution in grid automation portfolios. They will be responsible for collaborating with regional teams, global supply chain, quality, product management, and R&D teams to solve customer requests and define best practices for 1st class customer support.
Main Responsibilities:
- Solution Design: Develop innovative solutions for substation control, protection, and monitoring, ensuring conformity with customer requirements and identifying opportunities for customization.
- Demonstrator Development: Design and implement proof-of-concept demonstrators for qualification purposes, promotion, or execution of customer projects.
- Offer Differentiation: Identify and develop the most attractive offering to meet customer needs in terms of total cost of ownership, flexibility, performance, and life cycle management.
- Engineering Strategy: Define the system architecture, considering interfaces with primary equipment, communication with IEDs and SCADA, arrangement and setting of physical and logical communication networks, redundancies, and optimization of system functions.
- Audit and Validation: Audit project basic and detailed design from regional teams on critical projects, ensuring compliance with architectures, data bases, validation plans, and other relevant standards.
- Knowledge Sharing: Consolidate application libraries with customer use cases and design templates, sharing them with sales, tendering, operations, and partners in regions.
- Team Development: Coach and develop regional teams to deliver innovative projects meeting customer expectations.
Missions cover the complete GA PAC portfolio of products and solutions, including Distributed and digital control system DS Agile, Engineering and maintenance tools, Cyber Security solutions and services, and Applications of electrical network management.
Qualifications/Requirements:
- Bachelor's degree from an accredited university or college and/or equivalent knowledge/experience in Electrical Engineering.
- Strong experience of leading technical project execution in grid automation portfolios.
- Good knowledge of Power System and Substation Control & Protection Applications for Transmission, Generation, and Industry segments.
- Excellent written/oral communication and interpersonal skills, customer focused.
- Strong experience with computer technology, protection and control system design, validation, commissioning, cyber security, communication protocols as IEC61850, IEC 103, Modbus, DNP3.0, TCP/IP, Ethernet.
- Strong analytical skills with ability to identify and explain critical issues.
- Ability to handle multiple projects simultaneously within stringent time constraints, requires discretion and independent judgment, and good working relationship with all co-workers, stakeholders, and clients.
- Familiarity with product Quality metrics, MTBF, FMEA/HAZOP, cybersecurity, and functional safety.
- Willingness and ability to travel 25% of the time. English (written/spoken) mandatory for the position.
Nice To Have:
- Proven mentoring and coaching abilities, demonstrated ability to motivate & inspire others.
- Demonstrated strategic awareness combined with tactical implementation capability.
- Six sigma/lean.
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