Multilingual Communication Professional

5 days ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,000 - ₹ 8,500
Job Title: Associate – Customer Support

Location: Cyberjaya, Malaysia

Skill in Japanese is required.

About the Position

We are seeking highly skilled individuals to join our team as Associate – Customer Support. This opportunity offers a chance for freshers who are passionate about delivering exceptional customer service and are proficient in the Japanese language.

Key Responsibilities

  • Provide prompt and professional customer support through email, chat, or phone in Japanese.
  • Assist customers by understanding their needs and offering appropriate solutions.
  • Document interactions accurately in internal systems.
  • Collaborate with internal teams to resolve customer issues effectively.
  • Ensure customer satisfaction and maintain service quality standards.

Qualifications and Requirements

  • Japanese Language Proficiency: N1 level (JLPT) or Native-level fluency in speaking, reading, and writing is mandatory.
  • Experience: No prior experience required; fresh graduates are welcome to apply.
  • Good interpersonal and communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to relocate to Cyberjaya, Malaysia.

What We Offer

  • Comprehensive training and career development support
  • Competitive compensation and benefits package

Able to work in multicultural environment.

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