Clinical Excellence Manager

2 days ago


Erode, Tamil Nadu, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000
Healthcare Operations Lead Job Description

We are seeking a highly skilled and experienced Healthcare Operations Lead to drive clinical excellence in our healthcare setting.

Job Responsibilities:
  • Develop and manage end-to-end clinic workflows, ensuring seamless front desk, clerical tasks, patient assistance, and scheduling operations.
  • Train and support staff on Electronic Health Record (EHR) systems, including Epic and Cerner, with expertise in registration, records, dashboards, and data entry.
  • Oversee the entire billing process, from claims submission to error resolution, adhering to ICD/CPT coding standards and maintaining accurate financial records.
  • Maintain strict compliance with HIPAA regulations for patient privacy, PHI protection, and secure messaging protocols.
  • Analyze, clean, and manage healthcare data to inform decision-making and improve clinic Key Performance Indicators (KPIs).
  • Guide process improvements in patient registration, chart management, data quality, and reporting.
Requirements:
  • Minimum 5 years of experience in training and healthcare operations with a proven track record of success.
  • Hands-on expertise with EHR systems and knowledge of billing and coding standards.
  • Proven experience with HIPAA compliance and patient data security, with a strong understanding of confidentiality and integrity principles.
  • Excellent organizational, analytical, and communication skills, with the ability to work effectively in a fast-paced environment.


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