Executive Leader

1 week ago


Hyderabad, Telangana, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 18,00,000
Executive Leader Position

The ideal candidate will oversee and manage internal delivery teams to review incidents, problems, and other operations issues impacting the client. Drive the teams to rectify problems and provide root cause analysis as needed.

Responsibilities:
  • Talent Development: Lead direct reports in effective client management and people leadership.
  • Client Satisfaction: Oversee daily client team operations to ensure high levels of client satisfaction.
  • Business Growth Strategy: Proactively identify opportunities to enhance client experience and drive business growth.
  • Problem Solving: Resolve high-impact client issues by analyzing root cause.
  • Project Management: Stay well informed of corporate goals and strategies; identify and lead department-level projects.
Requirements:
  • Minimum 8 years experience, 1+ year experience as an Executive Leader.
  • Experience in US Healthcare, US Mortgage, US Insurance, US Process, International BPO Non-voice process.


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