Appstore Engineering Solutions Leadership Role

1 week ago


Bengaluru, Karnataka, India myGwork Full time
About the Job

This position is with myGwork, an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

Job Description

We are seeking a seasoned technical leader to oversee our Content Apps and Partner Engagement (CAPE) team, which provides world-class technical solutions to enable developers distribute their apps and games within the Amazon Appstore, and grow their businesses.

The role involves managing a growing team of Solutions Engineers who support third-party developers with issues related to application development for general Android, Amazon mobile SDKs, and APIs, as well as Amazon Fire devices. You will work closely with both external developers and internal teams to drive solutions that meet developer needs.

Your responsibilities will include managing support engineers, driving process and service improvements, monitoring and improving day-to-day operational efficiency, enhancing and maintaining a best-of-class engineering team, and managing resources across teams.

You will also own specific app partner relationships externally and drive development projects for building custom tools.

A successful candidate will have extensive technical management experience, a strong metrics focus, great communication skills, a customer-centric approach, and the ability to lead collaboration with multiple cross-functional teams.

About the Team

The CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps.

Requirements
  • Bachelor's degree in Computer Engineering or related technical discipline
  • 7+ years of software/systems engineering and operations experience
  • 4+ years' experience managing people, including hiring, building, and supervising high-performance teams
  • Experience with mobile and web applications, Restful APIs, web services, systems administration, programming/scripting (Java or C++, React, Perl or shell scripting), understanding of monitoring and metrics
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
Salary and Benefits

The estimated annual salary for this position is $150,000-$180,000, depending on qualifications and experience.



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