Experience Travel Specialist

8 hours ago

Mumbai, Maharashtra, India beBeeTravel Full time ₹ 1,04,000 - ₹ 1,30,878

About the Job

At GT Holidays, we transform travel aspirations into unforgettable experiences by assisting individuals in creating lasting memories. As part of our enthusiastic and rapidly growing team, you will play a pivotal role in bringing those dreams to life.

We're seeking driven professionals who are passionate about travel, thrive in fast-paced environments, and are eager to build long-term careers in the industry.

Why This Opportunity?

  • Fast-Growth Environment: You'll be at the forefront of one of the fastest-growing sectors in the industry.
  • Unlimited Earnings Potential: The more vacations you create, the more you earn.
  • Comprehensive Training: Be equipped with destination knowledge, product tools, and customer insights to succeed from day one.
  • Startup Culture, Strong Foundation: Enjoy the agility of a startup with the stability of a brand that has persevered through challenges.
  • Career Advancement Opportunities: Fast-track growth opportunities for freshers through our 12-month Team Lead Programme.
  • Exclusive Perks: Free snacks, sponsored trips for top performers, and a culture that celebrates success.

Key Responsibilities

Sales & Client Engagement

  • Respond to inquiries across platforms with a consultative and customer-centric approach.
  • Understand client preferences and suggest curated domestic and international travel solutions.
  • Drive conversions through meaningful conversations and proactive follow-ups.

Itinerary Planning & Customization

  • Design bespoke travel packages aligned with customer interests, timelines, and budgets.
  • Stay updated on trending destinations, seasonal offerings, and exclusive experiences.
  • Utilize our in-house tech platform to deliver real-time itinerary options with maximum flexibility.

Booking & Vendor Coordination

  • Handle end-to-end bookings including flights, accommodations, activities, and transfers.
  • Collaborate with trusted vendors, airlines, and hotel partners to secure competitive rates and ensure smooth operations.

Customer Experience

  • Provide pre-trip guidance, on-trip assistance, and post-trip support with care and attention to detail.
  • Proactively resolve issues, ensuring a seamless travel experience that leads to happy, loyal customers.

Revenue Generation & Growth

  • Achieve and consistently exceed monthly sales goals through new client acquisition and repeat business.
  • Cross-sell and upsell premium experiences that add value for customers and revenue for the company.

Team Collaboration

  • Work closely with the product, marketing, and operations teams to build better processes, enhance offerings, and continuously improve customer satisfaction.

Requirements

Knowledge & Skills

  • Familiarity with global and domestic travel destinations, packages, and pricing trends.
  • Excellent communication, interpersonal, and persuasion skills.
  • Strong negotiation skills and vendor relationship management.

Tech Savvy

  • Comfortable with travel booking platforms (e.g., GDS), CRM tools, and Microsoft Office.
  • Ability to quickly learn and adapt to our proprietary itinerary builder system.

Language Proficiency

  • Fluent in English. Additional regional or international languages are an asset.

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