Data Analytics Strategist

1 week ago


Gurgaon, Haryana, India Genpact Full time

Genpact, a global professional services firm, is seeking an experienced Data Analytics Strategist to drive IT transformation.

About the Role

This role requires a highly skilled Senior IT Data Analyst with expertise in ServiceNow reporting, dashboards, and advanced tools like Tableau, Power BI, and Excel. The ideal candidate will have experience leveraging Generative AI technologies to enhance data analytics and automation workflows.

Key Responsibilities
  • Develop, maintain, and optimize ServiceNow reports and dashboards for IT service management (ITSM).
  • Design and build compelling dashboards in Tableau and Power BI to drive insights on key metrics and KPIs.
  • Use Generative AI tools and frameworks to automate data reporting processes, generate predictive analytics, and optimize data workflows.
  • Analyze large datasets using Excel (advanced features such as pivot tables, macros, and VLOOKUP) and transform them into actionable insights.
  • Create high-impact presentations in PowerPoint to communicate data insights and project results to executive stakeholders.
  • Collaborate with cross-functional teams to gather requirements and deliver data-driven solutions for business needs.
Qualifications and Requirements
  • Minimum 3 years of experience in IT, with a focus on data analysis, reporting, and dashboarding.
  • Strong expertise in ServiceNow reporting and dashboard creation for ITSM.
  • Proficiency with Tableau and Power BI for creating interactive and data-driven dashboards.
  • Hands-on experience with Generative AI (Gen AI) technologies, such as OpenAI, GPT, or similar AI platforms, for automating data workflows and enhancing reporting.
  • Advanced Excel skills, including the ability to handle large datasets and use macros, complex formulas, and data modeling.
Benefits

At Genpact, you'll enjoy a competitive salary range of $120,000 - $160,000 per year, depending on location and experience. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.



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