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Technical Support Specialist

3 weeks ago

Coimbatore, Tamil Nadu, India Wipro Limited Full time

At Wipro Limited, we are seeking a highly skilled and motivated Technical Support Specialist to join our team. In this role, you will be responsible for resolving and managing client software, hardware, and network-related issues.

The ideal candidate will have excellent problem-solving skills, a strong understanding of IT infrastructure, and the ability to work under pressure. As a Technical Support Specialist, you will be the primary point of contact for clients, ensuring timely response and resolution of their service requests.

You will also be responsible for maintaining quality parameters, keeping track of client equipment, and performing root cause analysis to resolve complex problems. Your goal will be to ensure client satisfaction and maintain a high level of service delivery.

We offer a dynamic and challenging work environment where you can grow and develop your skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.