Strategic Operations Director

3 days ago


Chennai, Tamil Nadu, India SmartQ Full time
About SmartQ

We are a cutting-edge technology company that has revolutionized cafeteria operations across the globe. With a presence in 17 countries, we strive to understand our clients' needs through empathy and provide scalable and sustainable solutions.

Our core values include great people, great food, great experience, and greater good. These pillars keep us grounded and focused on delivering high-quality services to our clients.

We are seeking a highly skilled Senior Operations Executive to join our team. As a key member of our operations team, you will be responsible for managing and optimizing day-to-day activities to ensure efficiency, quality, and alignment with our strategic goals.

Responsibilities
  • Develop Operational Strategies: Contribute to the creation of operational strategies aligned with our overall organizational goals.
  • Collaborate with Senior Management: Work closely with senior management to establish and implement policies and procedures.
  • Process Optimization: Identify areas for process improvement and implement streamlined workflows and standardized procedures.
  • Resource Utilization: Optimize resource utilization to maximize productivity and cost-effectiveness.
  • Risk Management: Identify potential risks to operations and implement mitigation strategies.

In addition to these responsibilities, you will also collaborate with cross-functional teams to address operational challenges and resolve on-ground situations. A willingness to commute to client locations and carry out kitchen visits is essential for this role.

Requirements
  • Experience: Proven experience in the food industry, preferably in a similar role.
  • Skills: Strong work ethic, integrity, and personal accountability, with excellent written and verbal communication skills.
  • Education: Graduate/Diploma in Hotel Management discipline.
  • Language: Knowledge of the local language is mandatory.
Benefits

We offer a competitive salary range of $80,000 - $120,000 per annum, depending on your level of experience and qualifications. In addition, you will receive travel reimbursements as per our travel policy and have the opportunity to work in a dynamic and growth-oriented environment.



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