Electronics Sales and Service Manager

2 weeks ago


Bengaluru, Karnataka, India Mouser Electronics Full time

Are you looking for a challenging role in sales and customer service? Mouser Electronics is seeking an experienced team lead to manage our daily operations and staff. As a key member of our team, you will be responsible for delivering exceptional customer service, driving business growth, and ensuring the highest level of service excellence.

About the Role

We are looking for a skilled professional with a strong background in sales, customer service, and team management. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Customer Service: Provide exceptional customer service to our customers, responding to their inquiries, resolving issues, and delivering solutions that meet their needs.
  • Team Management: Lead and manage a team of customer service representatives, providing guidance, coaching, and support to ensure they are equipped to deliver outstanding service.
  • Business Growth: Develop and implement strategies to drive business growth, identifying opportunities to increase sales and revenue.
  • Operations: Oversee daily operations, ensuring that all tasks are completed efficiently and effectively, and that the team is working towards common goals.

Requirements

  • Bachelor's Degree in Business Administration or related field, or equivalent experience.
  • Minimum 3 years' experience in sales, customer service, or team management.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.

Benefits

Mouser Electronics offers a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits including health insurance, retirement plan, and paid time off. We are an equal opportunity employer and welcome applications from diverse candidates.



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