Audio Visual Specialist

2 days ago

Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 14,00,000
Job Opportunity

The Technical Support Engineer role is pivotal in delivering seamless conference room and audio-visual support remotely. Key responsibilities include managing video conferencing, audio/visual, and webcasting technologies to ensure efficient operations for global meetings, events, and webcasts.

Administrative Services:
  • Assist in scheduling, modifying, and cancelling white glove conferences and webcasts.
  • Manage the associated service mailbox.
  • Create and analyze performance and usage metrics.
  • Open, update, and resolve tickets related to AV and webcasting technologies.
  • Monitor and update queues for current and upcoming AV technologies and webcast incidents.
  • Evaluate complex issues and escalate to third-level support or manufacturer/vendor teams.
  • Participate in meetings regarding current and future AV and webcasting systems.
  • Update documentation on troubleshooting and training procedures.
Video Call and Webcast Support:
  • Verify that video endpoints are online and operational.
  • Manage incident response during active calls and webcasts.
  • Prepare and support webcast events, including creating event webpages and conducting dry runs.
  • Monitor live webcast events and troubleshoot as needed.
  • Report viewer metrics during and after events.
  • Trim, encode, and distribute recorded on-demand copies of webcast sessions.
  • Coordinate technology scheduling for successful meetings.
  • Webcast Video on Demand Services:
  • Develop and manage streaming VOD directories for users.
  • Manage user groups and multimedia storage on a network.
  • Troubleshoot issues with uploaded content.
  • Support users with training on new and existing video technologies.
  • Provide streaming metrics and analytics for hosted videos.
Commissioning Services:
  • Configure Cisco Codecs and streaming encoders.
  • Test endpoints and network devices.
  • Review, verify, and backup configuration files to facilitate disaster recovery.
  • Support commissioning and decommissioning of conference rooms and AV devices.
  • Conduct room testing, certification, and troubleshooting.
Application Support:
  • Provide Level 1 and Level 2 support for applications like Teams, Miro, Vbrick, and other agreed-upon platforms.
  • Collaborate with Product Engineers to resolve application issues.
  • Escalate critical issues to Level 3 engineering.
  • Assist users with application usage and remote training.
  • Manage tickets within a ticketing system.
  • Administer access requests and maintain support documentation.

Qualifications:

  • Proven experience in AV support, video conferencing, and webcast management.
  • Familiarity with Cisco Codecs and related infrastructure.
  • Strong problem-solving and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication skills, both written and verbal.
  • Experience with ticketing systems and documentation management.

Preferred Skills:

  • Knowledge of webcast and streaming platforms.
  • Experience with AV commissioning and room setup.
  • Ability to train end-users on AV technologies.

  • Senior Audio Visual Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeEngineer Full time ₹ 8,00,000 - ₹ 12,00,000

    AV Engineer Job DescriptionWe are seeking an experienced AV engineer to join our team.Key Responsibilities:Install and configure advanced Audio-Visual equipment (projectors, sound systems, video conferencing)Troubleshoot complex AV issues promptly to minimize downtimeCollaborate with internal teams for customized AV solutionsMaintain accurate AV system...

  • Audio Content Manager

    6 days ago

    Agra, Uttar Pradesh, India beBeeData Full time ₹ 60,00,000 - ₹ 1,20,00,000

    About Audio Content Management:We're redefining the future of audio entertainment on a global scale. As the leading platform for episodic fiction, we've pioneered engaging storytelling that keeps audiences hooked.Our mission is to power impactful stories with wings and wisdom, turning them into high-quality entertainment experiences. With millions of...

  • High-Quality Audio Systems Specialist

    5 days ago

    Agra, Uttar Pradesh, India beBeeEngineering Full time ₹ 9,00,000 - ₹ 12,00,000

    Audio Engineer OpportunityWe are seeking an experienced Audio Engineer to fill a key role in shaping the sound of our products.Key Responsibilities:Design and implement high-quality audio systems by utilizing expert knowledge of audio user space, drivers, ALSA, and debugging capabilities.Develop and maintain audio drivers for various platforms through...

  • Visual Communications Specialist

    6 days ago

    Agra, Uttar Pradesh, India beBeeDesign Full time ₹ 60,000 - ₹ 1,20,000

    Visual Communications SpecialistWe are seeking a skilled Visual Communications Specialist to deliver engaging graphics and video content.

  • Visual Design Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeVisualDesign Full time US$ 40,000 - US$ 80,000

    Job Title: Visual Design SpecialistAbout the Role:We are seeking a skilled Visual Design Specialist to join our team. As a key member of our creative department, you will be responsible for creating high-quality 3D designs and visualizations that meet our clients' needs.Key Responsibilities:

  • Visual Creative Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeGraphic Full time ₹ 10,00,000 - ₹ 25,00,000

    Job Title: Visual Creative SpecialistWe are seeking a talented and creative visual creative specialist to join our organization. The ideal candidate will have hands-on experience in creating high-impact visuals for digital and print media, a strong sense of aesthetics, and the ability to translate brand guidelines into engaging designs.Main...

  • Visual Communications Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeGraphic Full time ₹ 7,50,000 - ₹ 15,00,000

    Visual Communications SpecialistWe are seeking a skilled Visual Communications Specialist to design innovative visual content for our organization.Key Responsibilities:Create compelling and effective visual materials, including pictures and graphics, for website landing pages and social media platforms.Edit and produce high-quality video ads and picture ads...

  • Visual Communications Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeGraphicDesigner Full time ₹ 15,00,000 - ₹ 20,00,000

    Visual Communications SpecialistWe are seeking a highly skilled Visual Communications Specialist to lead the creation of visually appealing designs for our marketing materials.Key ResponsibilitiesCreate engaging and effective visual communications across various media outlets using Adobe Creative Suite and Figma.Collaborate with stakeholders to ensure...

  • Digital Visual Content Creator

    2 days ago

    Agra, Uttar Pradesh, India beBeeMotion Full time ₹ 8,00,000 - ₹ 10,00,000

    Motion Graphics Designer Job OpportunityWe are seeking a skilled Motion Graphics Designer & Video Editor to create compelling visual content for digital platforms.Responsibilities:Visual Storytelling: Design and create motion graphics, animations, and visual effects for videos and social media.Video Editing: Edit raw footage into engaging video content with...

  • Visual Communication Specialist

    4 days ago

    Agra, Uttar Pradesh, India beBeeGraphicDesigner Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Visual Communication SpecialistAbout the Role:We are seeking a talented and experienced visual communication specialist to join our team. As a key member of our creative department, you will be responsible for designing engaging visuals that bring our brand to life.Key Responsibilities:Develop concept designs based on client briefs and project...