
Chief Business Officer
5 days ago
Job Title: Head of Operations
About the Role:- We are seeking a seasoned professional to oversee daily operations within our corporate office.
- The successful candidate will ensure seamless functioning of departments such as Admin, HR, Finance, Sales Support, Procurement, and Projects.
- This role involves supervising administrative processes including documentation, asset management, office supplies, and team logistics.
- The ideal candidate will align work between various verticals to guarantee smooth workflows.
- They will track cross-functional tasks, identify roadblocks, and implement timely resolutions.
- Maintaining close coordination between field operations and office support teams is crucial for success in this role.
- This position requires developing and implementing standard operating procedures (SOPs) for all office functions.
- The incumbent will ensure document control, filing systems, and reporting formats are standardized and followed.
- Identifying inefficiencies and implementing process improvements across all departments is essential.
- The successful candidate will review daily, weekly, and monthly reports from all departments.
- They will prepare consolidated dashboards and updates for senior management.
- Monitoring internal KPIs related to operations, productivity, and project delivery support is vital.
- This role involves allocating and monitoring tasks to department heads or coordinators.
- The incumbent will follow up on deadlines, pending work, and escalated issues.
- Ensuring that team members are adequately supported and resourced is critical.
- The Head of Operations will ensure adherence to company policies, rules, and internal guidelines.
- Maintaining discipline, attendance, and punctuality within the office is essential.
- This role involves working closely with HR for employee engagement, conflict resolution, and training needs.
- The successful candidate will act as the central point of communication between departments and top management.
- Handling operational escalations and ensuring timely resolution is key to success.
- Conducting regular coordination meetings with department heads is crucial.
Key Qualifications:
- Minimum [X] years of experience in operations management.
- Proven track record of improving efficiency and reducing costs.
- Strong leadership and communication skills.
What We Offer:
- A competitive salary package.
- A dynamic and supportive work environment.
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