Airport Support Team Member

6 hours ago

Ahmedabad, Gujarat, India beBeeCommunication Full time ₹ 7,99,000 - ₹ 9,99,500
Airport Ground Staff Opportunities

Airport ground staff play a vital role in ensuring the smooth operation of airport activities. They are responsible for assisting passengers with check-in procedures, baggage handling, and boarding. A successful candidate will have excellent customer service and interpersonal skills, which enable them to effectively communicate with passengers from diverse backgrounds.The key responsibilities of an airport ground staff include:
  • Providing exceptional customer service to ensure passenger satisfaction
  • Assisting passengers with check-in procedures, baggage handling, and boarding
  • Communicating effectively with passengers and colleagues in English and local languages
  • Ensuring compliance with safety regulations and airport policies
  • Managing passenger inquiries and complaints in a professional and courteous manner
  • Working collaboratively as part of a team to achieve common goals
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle stress efficiently
  • Flexibility to work in shifts, including nights, weekends, and holidays
  • Prior experience in customer service or airport operations is a plus
  • Basic IT and computer skills
  • High school diploma or equivalent required, Bachelor's degree preferred

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