Business Systems Specialist

4 weeks ago


Pune, Maharashtra, India Burckhardt Compression Full time

Professional Opportunity with Burckhardt Compression

We are seeking a motivated and experienced professional to contribute to the role deliverables connected with the Inhouse Consultant Non-ERP Applications position.

About the Role

The successful candidate will lead the design, configuration, implementation, and operation of multiple non-ERP applications, such as ServiceNow.

Key Responsibilities

  1. Collaborate with stakeholders to understand business processes and translate them into effective and efficient system configurations.
  2. Support users and 1st level support team with troubleshooting the applications in the responsibility area.
  3. Monitor and maintain Applications in responsibility area.
  4. Ensure application performance meets user needs and is consistent with security protocols and compliance requirements.
  5. User training and support.
  6. Documentation of creating and maintain comprehensive documentation of system configurations, customizations, and integrations.
  7. Participation in implementation projects.
  8. Autonomous execution of Change Requests and small change projects.
  9. Support testing with business users.
  10. Support the Infrastructure team in completing cloud adoption to Azure.
  11. Define non-functional requirements and requirement frameworks for our digital solutions portfolio.
  12. Provide governance of business solutions on an ongoing basis according to Burckhardt's architecture principles.
  13. Cross-functionally support solution architects and inhouse consultants in connecting applications amongst each other and/or connect them to the target cloud platform in an industrialized manner.

Requirements

  • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
  • 5 years' experience in application management.
  • Strong experience with applications in at least one of the following applications: ServiceNow, Identity Access Management, or similar.
  • Certifications in IT service management, such as ITIL or similar, are advantageous.
  • Fluent in English (very good knowledge).
  • Strong communication and interpersonal skills to effectively interact with team members and stakeholders.
  • Good requirement gathering skills with end users.
  • Ability to adapt to fast changing technologies and business needs.

What We Offer

  • We have a very free culture, inspiring employees to involve in various activities of their interests.
  • Our flexible working models will allow you to combine private interests with work.
  • Employee Connect, Engagement events and feedback culture enhances our reach and gives us an opportunity to continuously improve.
  • Performance and appreciation awards.
  • Sports activities and Klib Library to energize you.
  • We proudly do encourage diversity and inclusion in thoughts and in spirit.


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