Dental Financial Operations Manager

2 weeks ago

Chennai, Tamil Nadu, India beBeeSpecialist Full time US$ 32,000 - US$ 36,000
Job Description:

The Payment Posting Specialist is responsible for accurately and efficiently processing payments and adjustments to patient accounts based on Explanation of Benefits (EOBs), electronic remittance advice (ERA), and other payment documentation.

This role ensures the integrity of financial data and supports revenue cycle operations. Key Responsibilities:

  • Audit insurance payments, electronic remittances, and patient payments into dental billing software.
  • Reconcile deposits with bank statements and daily payment reports to verify all payments are accounted for.
  • Review Explanation of Benefits (EOBs) and ERAs to identify underpayments, overpayments, and denials.
  • Flag and escalate discrepancies or trends in denials or payment issues to the relevant department.
  • Post adjustments according to payer contracts and internal policies.
  • Monitor and maintain the accuracy of patient accounts and balances.
  • Collaborate with the appeals or collections team for timely resolution of denied or unpaid claims.
  • Maintain HIPAA compliance and patient confidentiality at all times.
  • Meet productivity and accuracy goals.
  • Collect and download EFTs and ERAs from insurance portals and clearinghouses.
Requirements:

Proven experience of at least 2 years with payment posting.

Proficiency in dental management software.

Excellent attention to detail and numerical skills.

Strong communication and interpersonal skills.

Ability to work independently and prioritize tasks effectively.

Full English proficiency.

Microsoft Office skills and G-suite proficiency.

Benefits:

Flexible remote work opportunities.

Opportunities to learn new skills from experienced professionals.

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