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E-commerce Platform Optimization Specialist

3 weeks ago

Mumbai, Maharashtra, India Wonderchef Home Appliances Pvt Ltd. Full time

E-commerce Platform Optimization Specialist Role

This role will be responsible for optimizing website, services, accounts, and sales channels to enhance efficiency, innovation, and customer experience at Wonderchef Home Appliances Pvt Ltd.

Responsibilities:

  • Develop and implement strategies to enhance the user interface and user experience on the D2C website and other relevant platforms.
  • Analyze customer behavior data to personalize interactions and improve customer journey touchpoints, increasing satisfaction and loyalty.

Requirements:

  • Bachelor's degree in engineering from a premier institute; MBA or related advanced degree preferred.
  • At least 5 years in digital transformation roles, with specific achievements in enhancing D2C platforms and implementing technology-driven business solutions.
  • Proficient in the latest e-commerce technology, digital marketing tools, and data analytics platforms.