Senior Salesforce CRMA Developer
6 days ago
Job Title: Salesforce CRMA Developer
Job Summary:
We are seeking a skilled Salesforce CRMA Developer to join our team at Randstad Offshore Services. In this role, you will be responsible for designing and developing advanced and complex datasets, data recipes, and interactive dashboards using Salesforce CRM Analytics.
Key Responsibilities:
- Design and develop advanced and complex datasets, data recipes, and interactive dashboards using Salesforce CRM Analytics
- Support complex security models in CRMA by leveraging security predicates, sharing inheritance, and app-based security modeling
- Manage the configuration and customization of embedded CRMA dashboards using Salesforce Lightning components
- Utilize the power of the CRMA action framework to empower our users to proactively take action on the underlying Salesforce data
- Lead analytics development efforts using agile methodologies
- Identify opportunities to optimize efficiency via process improvement and system enhancements
- Provide best practice direction and implementation approaches for content governance, processes, version control, and UX consistency within CRMA
- Collaborate with cross-functional teams to gather requirements, provide technical guidance, and translate business needs into new or existing Salesforce CRMA solutions
- Adopt Salesforce best practices, new features, and industry trends to optimize the use of CRMA
- Develop domain expertise in building efficient ETL data pipelines to identify incomplete data, improve data quality, and integrate data from several data sources
- Troubleshoot functional, data, and performance issues with CRMA Dashboards and develop AI/ML solutions using Einstein Discovery
Requirements:
- Strong experience in Salesforce development (5+ years) and CRMA development
- 3+ years of experience working with large data volumes (1B+ rows) and supporting a large user base (10,000+)
- Excellent verbal and written communication skills to interface with technical and business leaders
- Strong collaborative interpersonal skills to work across diverse, global teams
- Strong sense of commitment to deliver
- Basic proficiency working with JIRA, Confluence, or similar product management tools
- Strong proficiency in core CRM Analytics scripting, including SQL, JSON, and SAQL
- Knowledge of data modeling techniques and high-volume ETL/ELT design
- Robust knowledge of the core Salesforce Platform
- Proficiency in CI/CD processes and version-controlled environment tools
Nice to Have:
- Salesforce Certified Tableau CRM and Einstein Discovery Consultant
- Salesforce Certified Administrator
- Salesforce Developer I certification
- Tableau Certified Desktop Specialist, Tableau Certified Data Analyst, Tableau Certified Consultant
- Experience developing applications in Sales Cloud, Service Cloud, and Experience Cloud
- Tableau Cloud and/or Tableau Desktop experience
Competencies:
- Driven and proactive with a close eye for details
- Experimental and not afraid to try new things
- Result-driven in a politically dynamic environment
- Energetic and creative with strong communication skills
- Organized with a system in place for tracking multiple teams, projects, and requests
Human Forward Leadership Competencies:
- Delighting people and building strong client relationships
- Performing today and securing resources effectively
- Leading change and managing ambiguity
- Securing the future and driving vision and purpose
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