Senior Quality Leadership Position

2 weeks ago


Hyderabad, Telangana, India R1 RCM Full time
About the Role

We are seeking an experienced Senior Quality Leadership professional to lead our coding excellence efforts. As an Associate Director at R1 RCM, you will be responsible for driving quality outcomes, customer satisfaction, and business performance.

Key Responsibilities
  • Lead a team of senior managers/managers across multiple business units and locations to achieve quality objectives.
  • Closely collaborate with customers to drive calibrated quality outcomes and address their concerns.
  • Develop and implement a predictable quality model and ensure alignment with business objectives.
  • Actively engage with new customers to establish high-quality relationships and deliver exceptional results.
  • Drive customer satisfaction through corrective and preventive actions, ensuring compliance with quality standards.
Requirements
  • A minimum of 15 years of experience in quality and process excellence leadership, with 5+ years in medical coding.
  • Lean Six Sigma Black Belt certification is preferred.
  • Strong understanding of transactional quality concepts, including sampling methodologies, QMS, calibration, and gauge R&R.
  • Hands-on experience with 7 QC tools, lean concepts, and multispecialty coding.
  • Excellent communication, interpersonal, and people management skills.
  • Good understanding of operational and financial metrics.
What We Offer

We provide a dynamic work environment, opportunities for growth and development, and a competitive salary package. The estimated annual salary for this role is ₹45 lakhs - ₹60 lakhs, depending on experience and qualifications. Based in Hyderabad, this position offers hybrid work arrangements, including a 12 pm to 9 pm (WFO) shift schedule.



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