Crusher Equipment Field Service Operations Manager

7 days ago


Chennai, Tamil Nadu, India Ontrack HR Services Pvt LTD Full time
Job Title: International South

 

Job Description:

Role Overview

Responsible for overseeing and coordinating the field service operations related to crusher equipment. This role involves leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.

 

Key Responsibilities

  • Coordinate field service activities, ensuring timely and effective resolution of customer issues.
  • Conduct regular performance reviews and training sessions for team members.
  • Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
  • Oversee the installation, maintenance, and repair of crusher equipment on-site.
  • Ensure compliance with safety regulations and industry standards.
  • Manage field service schedules, dispatching technicians as needed.
  • Maintain accurate service records and documentation.
  • Collaborate with the engineering and sales teams to provide feedback and improve service offerings.

 

Requirements

  • Strong leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • In-depth knowledge of crusher equipment, including operation, maintenance, and repair.
  • Proficient in using diagnostic tools and software related to crusher equipment.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Willingness to travel frequently and work in various field environments.
  • Strong organizational and time-management skills.

 

Education and Experience

  • Diploma/ BE
  • Experience - 2-4 years

 

Location

South India and willing to travel to countries like Kenya, for the projects

 

Preferred Candidates

Kerala candidates

 

Benefits

Industrial standards



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