Crusher Equipment Field Service Operations Manager
7 days ago
Job Description:
Role Overview
Responsible for overseeing and coordinating the field service operations related to crusher equipment. This role involves leading a team, managing customer relationships, and ensuring compliance with safety and industry standards.
Key Responsibilities
- Coordinate field service activities, ensuring timely and effective resolution of customer issues.
- Conduct regular performance reviews and training sessions for team members.
- Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
- Oversee the installation, maintenance, and repair of crusher equipment on-site.
- Ensure compliance with safety regulations and industry standards.
- Manage field service schedules, dispatching technicians as needed.
- Maintain accurate service records and documentation.
- Collaborate with the engineering and sales teams to provide feedback and improve service offerings.
Requirements
- Strong leadership and team management skills.
- Excellent problem-solving and analytical abilities.
- In-depth knowledge of crusher equipment, including operation, maintenance, and repair.
- Proficient in using diagnostic tools and software related to crusher equipment.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Willingness to travel frequently and work in various field environments.
- Strong organizational and time-management skills.
Education and Experience
- Diploma/ BE
- Experience - 2-4 years
Location
South India and willing to travel to countries like Kenya, for the projects
Preferred Candidates
Kerala candidates
Benefits
Industrial standards
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