Become a Business Intelligence Specialist

2 weeks ago

Mumbai, Maharashtra, India beBeeAnalytical Full time ₹ 8,00,000 - ₹ 12,00,000
Business Intelligence Specialist

We prioritize crafting exceptional customer experiences by actively listening to our customers and comprehending their challenges.

Main Responsibilities:

  • Prepare and maintain management information systems (MIS) reports to track key performance indicators.
  • Analyze customer data to identify patterns, gaps, and opportunities.
  • Engage with customers directly through calls to capture feedback and understand their pain points.
  • Provide actionable insights to internal teams to enhance overall customer satisfaction.
  • Collaborate with cross-functional teams to ensure data accuracy and consistency.

Required Skills:

  • Minimum 6 months of experience in MIS or Data Analysis.
  • A strong analytical mindset with problem-solving ability.
  • Proficiency in Excel (basic to advanced).
  • Effective communication skills with the ability to connect empathetically with customers.
  • A customer-centric mindset and eagerness to contribute to continuous improvement.

About This Role:

This role involves working closely with various teams to drive business growth through data-driven decisions. If you have a passion for understanding customer needs and behaviors, we encourage you to apply.

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