Technical Lead

6 days ago


Mumbai, Maharashtra, India Roquette Frères S.A. Full time
Job Title: Technical Lead

Roquette is a global leader in plant-based ingredients and pharmaceutical excipients. We are seeking a highly skilled Technical Lead to join our team.

Responsibilities:
  • Administer business and core IT solutions, ensuring high availability and performance.
  • Diagnose and correct complex issues, collaborating with incident level 2 teams.
  • Define and implement new processes and procedures to meet SLAs and user experience expectations.
  • Contribute to long-term plans and roadmaps with technical architects, focusing on infrastructure modernization and obsolescence.
Key Accountabilities:
  • Participate in project phases and hyper-care periods as a technical expert.
  • Manage final acceptance for new solutions in production environment with third-party service providers.
  • Ensure full monitoring of new solutions by 3rd party service providers.
  • Contribute to IT/IS infrastructure products/services architecture conception.
  • Review High-Level Design provided by Architects and produce/updates Low-Level Design documentations and referential.
  • Participate in other IS or business projects, ensuring underlying IT infrastructure has a reliable operational foundation.
  • Alert project management and architects on scope deviation or technical issues/gaps.
  • Participate with architects to evaluate new technologies (POC) in accordance with architecture guidelines.
  • May lead solution architecture activities based on existing patterns for simple to moderate complexity projects.
Requirements:
  • Minimum 7 years of IT infrastructure experience, with up to 4 to 7 years as a technical team member.
  • Strong ability to anticipate near-future issues and prevent capacity bottlenecks or configuration errors.
  • Effective incident management, problem resolution, and root cause analysis skills.
  • Fluency in English (reading, written, spoken).
  • Global and updated vision of information systems, especially software from his/her domain.
  • Experience in a subset of technical areas matching his/her architecture domain: Wired LAN/WIFI/WAN/Security infrastructures (Firewall, NAC, Load-balancing, IaaS/PaaS Cloud Platforms).
  • ITIL Foundation Level Certification.
About Roquette:

Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences. We believe Diversity, Equity, and Inclusion must be woven into everything we do, from the products we make, through the relationships we build with our partners, and most importantly within the teams we create and how we interact together.

We are committed to creating a workforce that represents the world we live in, and the communities and customers we serve. To find out more about our products, values, and sustainable development ambitions, visit us at www.roquette.com and www.roquette.com/en/sustainability.


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