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Senior User Experience Researcher and Designer

1 month ago

Bengaluru, Karnataka, India Uniphore Full time
About Uniphore

Uniphore is a leading B2B AI-native company with decades of experience in driving business outcomes across multiple industry verticals. We enable the largest global deployments by infusing AI into every part of the enterprise that impacts the customer.

Our Vision

We believe the future will be powered by the connective tissue between people, machines, and data, creating the most human processes and experiences for customers and employees.

The Role

We are seeking a Senior User Experience Researcher and Designer to join our team. As a key member of our design organization, you will play a critical role in shaping the user experience of our products.

In this role, you will:

  • Translate concepts from other designers into static mockups that lead to intuitive user experiences.
  • Conduct user research activities, including interviews, surveys, and usability studies, to gather insights into user needs and behaviors.
  • Analyze research findings and translate them into actionable insights and recommendations for product improvements.
  • Work closely with stakeholders to define research objectives, develop research plans, and prioritize research initiatives.
  • Advocate for the importance of user research and user-centered design principles within the organization.
  • Collaborate closely with cross-functional teams, including designers, product managers, and engineers, to integrate user feedback into the product development process.
Requirements

To succeed in this role, you will need:

  • 2-4 years of experience in UX design & research, with a strong portfolio showcasing research projects and methodologies.
  • Proficiency in research methods such as interviews, surveys, usability testing, and data analysis.
  • Experience with hands-on user research & user testing tools and software.
  • Excellent communication and presentation skills, with the ability to effectively communicate research findings to stakeholders.
  • A strong sense of ownership and excellent communication skills, with a passion for great execution.
  • Experience using various prototyping and design software (Figma, Miro, Figjam).
  • A great portfolio of work showing evidence of skills in user-centered design thinking and problem solving.
  • Ability to communicate abstract ideas to a wide variety of key stakeholders.
  • Be open to receiving feedback and constructive criticism.
  • Understanding of Agile/SCRUM methodologies.
  • Bachelor's or higher degree in Human Factors, Interaction Design, CS, or a related field.
  • Interest or experience in AI technology applications.

$115,000 - $130,000 per year