Operations and Data Processing Specialist

6 days ago


Gurgaon, Haryana, India NTT DATA Services Full time

Key Responsibilities

We are seeking a skilled Operations Processing Associate to join our team at NTT DATA Services. The ideal candidate will have strong attention to detail, excellent time management skills, and the ability to work effectively in a fast-paced environment.

  • Review and process customer transactions in a timely and accurate manner
  • Investigate and resolve data or account discrepancies, escalating issues to supervisors as needed
  • Input, edit, and maintain customer account information in accordance with company policies and procedures
  • Serve as a liaison between customers, stakeholders, and internal teams to ensure seamless communication and issue resolution
  • Apply knowledge of systems and operations to support assigned customer groups, ensuring compliance with regulatory requirements and company policies

Requirements

  • Experience working in a 24 x 7 environment, with a strong understanding of Windows PC applications and MS Office
  • Ability to type at minimum 25 WPM with 90% accuracy
  • Strong attention to detail, time management, and organizational skills, with a focus on delivering high-quality results in a timely manner


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