
Post Sales Operations Manager
1 week ago
Hiring: Closing Manager
Location: Pune (Kharadi & Bhugoan Projects)
About the Role
We are seeking a highly skilled professional to manage the end-to-end customer closing journey, ensuring smooth documentation, legal compliance, and customer satisfaction.
Key Responsibilities
- Handle the entire closing process: agreement execution, registration, possession, and final settlements.
- Coordinate with various teams to ensure timely and hassle-free handovers.
- Ensure statutory compliance including stamp duty, registration, RERA documentation, and taxation.
- Resolve customer queries related to documentation, possession, and payments.
- Maintain and update accurate customer records and closing-related documentation.
- Drive process improvements to enhance customer experience during the post-sales phase.
Desired Candidate Profile
- 7+ years' experience in Closing / Assistant Manager – Closing with a reputable organization.
- In-depth knowledge of real estate documentation, compliance, and registration processes.
- Strong communication, customer-handling, and coordination skills.
- Graduate / Post-Graduate (MBA preferred).
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