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Help Desk Specialist

2 weeks ago

Chennai, Tamil Nadu, India Movate Full time
Help Desk Specialist

We are seeking a highly skilled Help Desk Specialist to join our team at Movate Technologies. As a help desk specialist, you will be responsible for providing technical assistance to our clients via phone and live chat. The ideal candidate will have a strong background in technical support and excellent communication skills.

Key Responsibilities:
* Respond to customer inquiries in a timely and professional manner
* Troubleshoot technical issues and provide solutions
* Collaborate with internal teams to resolve complex customer issues

Requirements:
* Bachelor's degree or equivalent experience
* 1+ years of experience in a technical support role
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment

Benefits:
* Competitive salary and benefits package
* Opportunity to work with a dynamic and growing company
* Collaborative and supportive work environment