Store Operations Specialist

2 days ago

Goa, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000
**Job Title:** Store Operations SpecialistWe are seeking a highly skilled and experienced Store Operations Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our stores.Key Responsibilities:
  1. Deliver High-Quality Customer Experience: Provide guidance on picking, packing, and billing best practices to improve customer satisfaction.
  2. Optimize Store Performance: Advise partner stores on using tools and dashboards to ensure accurate order fulfillment and minimize errors.
  3. Assess and Improve Store Efficiency: Assess Pods for cleanliness, hygiene, and operational efficiency, offering suggestions to enhance customer experience.
  4. Drive Operational Excellence: Provide guidance on managing speed perception and order fulfillment to improve overall customer experience.
Role Responsibilities:
  1. Improve Customer Experience Metrics: Assist partners in improving customer experience metrics by offering recommendations for continuous improvement.
  2. Suggest Training Initiatives: Suggest training initiatives to enhance operational efficiency and meet customer experience targets.
  3. Manage Demand Patterns: Address changes in demand patterns, especially during peak seasons, and recommend strategies to mitigate customer experience impact.
  4. Oversee Inventory Management: Oversee inventory management and control, ensuring adherence to FIFO and efficient store operations.

We offer a dynamic work environment and opportunities for growth and development.

Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • Proven experience in store operations or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a fast-paced environment.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.

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