Ivanti Heat Software Developer
2 weeks ago
The role of an Ivanti Heat Developer is a critical position within our organization, requiring expertise in the development and maintenance of the Ivanti Heat platform. This platform is essential for IT service management and operations.
Key Responsibilities:- Designing, developing, and implementing custom features and solutions within the Ivanti Heat platform.
- Integrating Ivanti Heat with other IT systems to ensure seamless operations.
- Configuring and customizing Ivanti Heat workflows and processes to align with organizational needs.
- Providing technical support and troubleshooting for Ivanti Heat-related issues.
- Collaborating with cross-functional teams to gather requirements and deliver effective solutions.
- Creating and maintaining technical documentation for Ivanti Heat configurations and customizations.
- Performing regular system maintenance and updates to ensure optimal performance.
- Participating in software upgrades and patches for the Ivanti Heat platform.
- Assisting in analyzing and optimizing the performance of Ivanti Heat configurations.
- Conducting training sessions for end-users on Ivanti Heat functionality and best practices.
- Monitoring system utilization and capacity to make recommendations for improvements.
- Staying updated with industry best practices and trends related to Ivanti Heat development.
- Managing user access and security within the Ivanti Heat platform.
- Collaborating with IT security teams to ensure compliance and data protection.
- Participating in the evaluation and selection of new IT technologies and tools related to Ivanti Heat.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3 years of experience as an Ivanti Heat developer or in a similar role.
- Proficiency in Ivanti Heat configuration, customization, and administration.
- Strong expertise in database management and SQL.
- Experience in scripting languages such as PowerShell, VBScript, or JavaScript.
- Ability to analyze and troubleshoot complex technical issues within the Ivanti Heat platform.
- Knowledge of IT service management best practices and methodologies.
- Excellent communication and interpersonal skills for collaborating with diverse teams.
- Detail-oriented approach to documentation and system maintenance.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Understanding of IT security principles and practices.
- Certifications in Ivanti Heat administration or development are a plus.
- Proactive mindset with a focus on continuous improvement and innovation.
- Ability to adapt to evolving technologies and business requirements.
- Strong problem-solving skills and a customer-centric mindset.
IT service management, Ivanti Heat, patches, database management, training sessions, configuring, problem-solving, IT service, IT service management, Oracle, SOAP, REST, troubleshooting, customization, Java, certifications, interpersonal skills, JavaScript, communication, CSS, PowerShell, proactive mindset, administration, HTML, technical documentation, Heat, detail-oriented, ASP.NET, SQL, evaluating new IT technologies, IT security principles, system maintenance, software upgrades, Python, API integration, C#, web development, prioritizing, analyzing, Ivanti Heat configuration, IT security, SQL Server, scripting
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