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Travel Operations Coordinator
2 weeks ago
Seventh Sea Holidays Travel Agency seeks a seasoned professional to fill the role of Ticketing Executive.
Job DescriptionWe are seeking an experienced and skilled individual to manage ticketing requirements for our customers remotely from India. The ideal candidate will have a minimum of 2 years of experience in ticketing operations, handling domestic and international air ticket bookings, cancellations, rescheduling, and modifications.
Key Responsibilities:- Ticketing Operations:
- Handle domestic and international air ticket bookings, cancellations, rescheduling, and modifications
- Assist customers with flight options, fare details, and travel policies
- Customer Service:
- Provide accurate and timely information on ticket availability, routes, and schedules
- Coordinate with airlines and other travel service providers for ticketing operations
- Record Keeping:
- Maintain customer records and handle inquiries related to ticketing
- Regulatory Compliance:
- Ensure compliance with company policies and industry standards
The ideal candidate will possess the following qualifications:
- A minimum of 2 years of experience in ticketing (domestic and international)
- Proficiency in using Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre
- A strong understanding of airline fare rules, ticketing policies, and travel regulations
- Excellent communication and interpersonal skills
- Ability to work independently and meet deadlines
- A customer-focused mindset with attention to detail
At Seventh Sea Holidays Travel Agency, we offer a dynamic and growing environment where you can collaborate with a diverse and international customer base. We provide remote work opportunities, allowing you to work from the comfort of your home. Join us and be part of creating unforgettable travel experiences for our customers.