Customer Quality Assurance Specialist

6 days ago


Delhi, Delhi, India Cyient DLM Full time

Job Title: Customer Quality Assurance Specialist

Job Summary: We are seeking a highly skilled Customer Quality Assurance Specialist to join our team at Cyient DLM Ltd. The successful candidate will be responsible for ensuring the highest level of quality and satisfaction for our customers by managing and enhancing the quality of products, processes, systems, and documents.

Key Responsibilities:

  • Investigate and analyze customer-reported quality issues related to products shipped.
  • Work collaboratively with internal teams to identify root causes and implement effective corrective and preventive actions.
  • Develop and implement quality assurance plans for products, including inspection criteria, testing protocols, and quality control measures.
  • Oversee and manage the testing and inspection of products to ensure compliance with customer specifications and requirements.
  • Drive continuous improvement initiatives related to product quality and process improvements.

Requirements:

  • Bachelor's degree or diploma in Electronics Engineering or a related field.
  • Proven experience in customer quality engineering, particularly in the electronics industry.
  • Strong understanding of electronic components manufacturing processes and quality control methodologies.
  • Excellent communication and interpersonal skills.
  • Problem-solving and root cause analysis expertise.


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