
Career Opportunity: Customer Service Representative
1 day ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through proactive communication, problem-solving, and timely issue resolution.
- About the Role:
- Handle incoming customer inquiries via phone, email, or chat with professionalism and efficiency.
- Provide accurate information related to products and services to ensure customer satisfaction.
- Log and escalate issues as necessary for prompt resolution.
- Maintain high-quality call standards and customer satisfaction metrics.
Key Qualifications:
- Education: 12th pass/graduate degree in any field.
- Experience: Fresher or minimum 6 months of experience in BPO/customer service.
- Communication Skills: Good English communication skills (basic communication acceptable for candidates with linguistic capabilities).
Benefits:
- Competitive Salary: ₹16,000/- per month (in-hand) for non-lingual candidates and ₹18,000/- per month (in-hand) for lingual candidates.
- Performance-Based Incentives: Eligible for performance-based incentives.
Why Join Us?
- Dynamic and Growth-Oriented Environment: Opportunity to work in a dynamic and growth-oriented environment.
- Stable Career: Stable career in a reputed BPO company.
- Career Advancement Opportunities: Lucrative incentives & career advancement opportunities.
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